{"id":8580,"date":"2014-02-10T07:01:01","date_gmt":"2014-02-10T06:01:01","guid":{"rendered":"http:\/\/nolabnoparty.com\/?p=8580"},"modified":"2014-12-22T14:40:05","modified_gmt":"2014-12-22T13:40:05","slug":"watchguard-firewall-allow-apostrophe-email-addresses","status":"publish","type":"post","link":"https:\/\/nolabnoparty.com\/en\/watchguard-firewall-allow-apostrophe-email-addresses\/","title":{"rendered":"WatchGuard firewall: allow apostrophe in email addresses"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter\" style=\"margin: 10px auto 5px; padding-left: 0px; padding-right: 0px; float: none; padding-top: 0px; border-width: 0px;\" title=\"allowapostrophe01\" src=\"https:\/\/nolabnoparty.com\/wp-content\/uploads\/2014\/01\/allowapostrophe01.jpg\" alt=\"allowapostrophe01\" width=\"602\" height=\"202\" border=\"0\" \/><\/p>\n<p>To allow the apostrophe in email addresses with WatchGuard firewalls, it\u2019s necessary to modify the <strong>SMTP-proxy<\/strong> configuration.<\/p>\n<p>Even if apostrophe character is allowed in email addresses (ex. <em>simon.o\u2019connor@domain.com<\/em>), if an external user tries sending an email to your network protected by WatchGuard firewall, the system may returns the sender the message of <strong>unavailable mailbox<\/strong>.<\/p>\n<p><!--more--><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" style=\"margin: 0px auto; padding-left: 0px; padding-right: 0px; float: none; padding-top: 0px; border-width: 0px;\" title=\"allowapostrophe02\" src=\"https:\/\/nolabnoparty.com\/wp-content\/uploads\/2014\/01\/allowapostrophe02.jpg\" alt=\"allowapostrophe02\" width=\"560\" height=\"306\" border=\"0\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2>Procedure<\/h2>\n<p>Because SMTP-proxy by default\u00a0<strong>doesn't\u00a0allow<\/strong> the character \u201c <strong>'<\/strong> \u201d, it is necessary to edit some settings to allow the apostrophe.<\/p>\n<p>Open <strong>WatchGuard System Manager<\/strong> then <strong>Policy Manager<\/strong>. Right click the SMTP-proxy rule then select <strong>Modify Policy<\/strong> option.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" style=\"margin: 0px auto; padding-left: 0px; padding-right: 0px; float: none; padding-top: 0px; border-width: 0px;\" title=\"allowapostrophe03\" src=\"https:\/\/nolabnoparty.com\/wp-content\/uploads\/2014\/01\/allowapostrophe03.jpg\" alt=\"allowapostrophe03\" width=\"600\" height=\"365\" border=\"0\" \/><\/p>\n<p>Click the <strong>View\/Edit Proxy<\/strong> button in the right side of <strong>Proxy action<\/strong> field.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" style=\"margin: 0px auto; padding-left: 0px; padding-right: 0px; float: none; padding-top: 0px; border-width: 0px;\" title=\"allowapostrophe04\" src=\"https:\/\/nolabnoparty.com\/wp-content\/uploads\/2014\/01\/allowapostrophe04.jpg\" alt=\"allowapostrophe04\" width=\"439\" height=\"642\" border=\"0\" \/><\/p>\n<p>&nbsp;<\/p>\n<h5>Senders\u2019 addresses<\/h5>\n<p>From <strong>Address &gt; Mail From<\/strong> of the SMTP-proxy, click <strong>Change View<\/strong> button to switch to <strong>Advanced View<\/strong>. Click <strong>Edit<\/strong> button to edit the <strong>Non-allowed characters<\/strong> rule.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" style=\"margin: 0px auto; padding-left: 0px; padding-right: 0px; float: none; padding-top: 0px; border-width: 0px;\" title=\"allowapostrophe05\" src=\"https:\/\/nolabnoparty.com\/wp-content\/uploads\/2014\/01\/allowapostrophe05.jpg\" alt=\"allowapostrophe05\" width=\"600\" height=\"313\" border=\"0\" \/><\/p>\n<p>Add the apostrophe at the end of default <strong>Regular Expression<\/strong> then click <strong>OK<\/strong>.<\/p>\n<blockquote><p>from: \u00a0\u00a0[^-_.+=%*\/~!&amp;@?0-9a-zA-Z]<\/p>\n<p>change to: \u00a0\u00a0[^-_.+=%*\/~!&amp;@?0-9a-zA-Z<strong>'<\/strong>] \u00a0 \u00a0 (note the ' at the end)<\/p><\/blockquote>\n<p><img decoding=\"async\" class=\"aligncenter\" title=\"allowapostrophe06\" src=\"https:\/\/nolabnoparty.com\/wp-content\/uploads\/2014\/01\/allowapostrophe06.jpg\" alt=\"allowapostrophe06\" width=\"414\" height=\"325\" border=\"0\" \/><\/p>\n<p>&nbsp;<\/p>\n<h5>Recipients\u2019 addresses<\/h5>\n<p>From <strong>Address &gt; Rcpt To<\/strong> of the SMTP-proxy, click <strong>Change View<\/strong> button to switch to <strong>Advanced View<\/strong>. Click <strong>Edit<\/strong> button to edit the <strong>Non-allowed characters<\/strong> rule.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" style=\"margin: 0px auto; padding-left: 0px; padding-right: 0px; float: none; padding-top: 0px; border-width: 0px;\" title=\"allowapostrophe07\" src=\"https:\/\/nolabnoparty.com\/wp-content\/uploads\/2014\/01\/allowapostrophe07.jpg\" alt=\"allowapostrophe07\" width=\"600\" height=\"310\" border=\"0\" \/><\/p>\n<p>As done in previous step, <strong>add the apostrophe<\/strong> at the end of default <strong>Regular Expression<\/strong> then click <strong>OK<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" style=\"margin: 0px auto; padding-left: 0px; padding-right: 0px; float: none; padding-top: 0px; border-width: 0px;\" title=\"allowapostrophe08\" src=\"https:\/\/nolabnoparty.com\/wp-content\/uploads\/2014\/01\/allowapostrophe08.jpg\" alt=\"allowapostrophe08\" width=\"414\" height=\"325\" border=\"0\" \/><\/p>\n<p>To <strong>enable new settings<\/strong> save the configuration to the device.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" style=\"margin: 0px auto; padding-left: 0px; padding-right: 0px; float: none; padding-top: 0px; border-width: 0px;\" title=\"allowapostrophe09\" src=\"https:\/\/nolabnoparty.com\/wp-content\/uploads\/2014\/01\/allowapostrophe09.jpg\" alt=\"allowapostrophe09\" width=\"562\" height=\"173\" border=\"0\" \/><\/p>\n<p>The suggestion to avoid these problems is denying\u00a0<span style=\"line-height: 1.5em;\">apostrophe<\/span><span style=\"line-height: 1.5em;\">\u00a0<\/span><span style=\"line-height: 1.5em;\">use wherever possible in email addresses.<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/nolabnoparty.com\/wp-content\/uploads\/images\/firma.jpg\" alt=\"firma\" title=\"\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To allow the apostrophe in email addresses with WatchGuard firewalls, it\u2019s necessary to modify the SMTP-proxy configuration. Even if apostrophe character is allowed in email addresses (ex. simon.o\u2019connor@domain.com), if an external user tries sending an email to your network protected by WatchGuard firewall, the system may returns the sender the message of unavailable mailbox.<\/p>\n","protected":false},"author":3,"featured_media":8571,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":{"linkedin_93tdZWzMZc_93tdZWzMZc":"","facebook_2879994398731222_17841400390232720":"","twitter_113568041_113568041":"","mastodon_115463926174894442_115463926174894442":""},"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[911,1431],"tags":[856,857,858],"class_list":["post-8580","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-firewall-en","category-networking-en","tag-apostrophe-en","tag-email-en","tag-smtp-proxy","has_thumb"],"_links":{"self":[{"href":"https:\/\/nolabnoparty.com\/en\/wp-json\/wp\/v2\/posts\/8580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nolabnoparty.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nolabnoparty.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nolabnoparty.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/nolabnoparty.com\/en\/wp-json\/wp\/v2\/comments?post=8580"}],"version-history":[{"count":0,"href":"https:\/\/nolabnoparty.com\/en\/wp-json\/wp\/v2\/posts\/8580\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nolabnoparty.com\/en\/wp-json\/wp\/v2\/media\/8571"}],"wp:attachment":[{"href":"https:\/\/nolabnoparty.com\/en\/wp-json\/wp\/v2\/media?parent=8580"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nolabnoparty.com\/en\/wp-json\/wp\/v2\/categories?post=8580"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nolabnoparty.com\/en\/wp-json\/wp\/v2\/tags?post=8580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}