Veeam Backup for Microsoft Azure: backup schedule not working

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When a backup policy is configured in Veeam Backup for Microsoft Azure, the job doesn't start automatically on a backup schedule.

This is a known bug of the software and the fix requires a patch installation directly in the system.

 

Fix the backup schedule not working

Download the patch Fix_263734_34880afcb0.zip from Veeam (go in touch with the Support to obtain the file) and extract the .DEB file. Using a tool like WinSCP copy the file to the folder /tmp in the appliance.

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Login to the Veeam Backup for Microsoft Azure appliance via SSH and stop the service veeamazurebackup by running the following command:

# sudo systemctl stop veeamazurebackup

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Install the package using the command:

# sudo apt-get install /tmp/veeamazurebackup_1.0.0.261_amd64.deb

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Type y to continue.

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After few seconds the patch installation is completed successfully.

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Start the service veeamazurebackup with the command:

# sudo systemctl start veeamazurebackup

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Now login to Veeam Backup for Microsoft Azure to schedule the job. Enter the correct credentials then click Log in.

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Specify the desired schedule and save the configuration.

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The policy has been scheduled.

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After applying the patch, the job now runs on a backup schedule.

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The fix for this issue is quite simple to apply and takes only few minutes. The problem should be fixed in the next Veeam Backup for Microsoft Azure update.

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