Veeam backup fails after installing vSphere 6.7 Update 1


After installing VMware vSphere 6.7 Update 1, Veeam backup fails due to a change in the vSphere API 6.7 introduced by VMware.

The processed backup jobs fail with the error "Object reference not set to an instance of an object".


If you use Veeam as your backup solution, avoid updating your infrastructure with vSphere 6.7 Update 1 until the issue has been fixed.


Workaround for Veeam Backup

Currently there is not a fix for this problem but Veeam provided a temporary workaround to allow the jobs to be completed successfully.

In Veeam Backup and Replication Server you need to create a registry key in the HKLM\SOFTWARE\Veeam\Veeam Backup and Replication section.

Open the Registry Editor, right click the Veeam Backup and Replication item and select New > Multi-String Value.


Create the key VMwareOverrideApiVersion and assign the value 6.7.1=6.7. Click OK to confirm.


The created new registry key.


After creating this registry key, reboot the server and re-run the failed backup jobs. This time the backup job completes successfully.


As stated by Veeam in the KB2784, this is just a workaround since overriding the API version may affect other Veeam functionalities.

The official support for vSphere 6.7 Update 1 will be included in the upcoming Veeam Backup and Replication 9.5 Update 4.



The issue has been fixed in Veeam Backup & Replication 9.5 Update 4.



  1. Gaston 06/11/2018
  2. Jens 14/11/2018
  3. Georg 19/11/2018
    • Paolo Valsecchi 19/11/2018
      • Georgi 19/11/2018
        • Anonymous 06/12/2018